Leadership is an essential skills for senior managers. The work done by people. Leadership is more a softer and behavioural aspect that deals with people. This is much more challenging than technical. A manager has to provide direction to the organization, project or operations, lead a multidisciplinary team of expert people, facilitate faster decisions, keep the morale of the team high, ensure growth of the team members and inspire them to use their full potential. A true leader negotiates with stakeholder, resolves conflict among them and manages their expectations to support the projects. He or she provides guidance to suppliers’ team and bring together people of various agencies to ensure complete team works like an integrated unit.
In this program we will focus on leadership principles. Which skills a manager must possess? Why do leadership skills much more important than processes or technical? We will look into how one can develop and master leadership to ensure thriving success for his/her projects one after another.
Differences are inevitable in a group having members with different experiences, attitudes and expectations. Difference of opinions and viewpoints provide creative options to achieve organization’s goal which may not be available otherwise. While on one side clashes of ideas help in choosing better options but on the other side they can be detrimental to the organizations environment if not resolved amicably. Unresolved conflicts may lead to apathy, lack of creativity, indecision and missed-out deadlines.
Successfully managing conflicts is one of the most important skills that one can learns and develop. Some people seem to have an inherent understanding of what causes conflicts and how to resolve them quickly. For others, however, it’s much harder and they need to learn the skills of conflict management.
The training will provide you an understanding of the different types of conflict that exist in the workplace, a range of techniques to help deal with the types of conflict and a long-term strategy for resolving the conflict effectively with mutual understanding.
Negotiation can help leaders achieve aims and solve problems. It is about reaching win-win solutions, where all parties feel the outcome is fair. The course will outline the process of negotiation – how to prepare, having clear aims and objectives, how and when to use different negotiating styles, strategies and tactics.
You will also have the opportunity of practicing your new skills with feedback. Negotiation skills training equips you with the ability to close deals that might otherwise be deadlocked, maximize value in the agreements you reach, and resolve differences before they escalate into costly conflicts.
The course will give you the confidence and skills to be able to plan and implement a successful negotiation. You will be able to recognize various tactics and situations and deal with them. You will be better able to find creative solutions that lead to a win-win outcome.
Considering the pace of the business these days, it is needless to emphasise that if you can’t manage your time effectively, you will have a hard time managing anything else. One of the most repeated phrases you will hear in offices is “we don’t have enough time”. This leads to overtime and often a poorly done job!
Developing techniques to make more intelligent use of time, prioritize the tasks and effectively manage a challenging workload can lead to a more productive workforce getting more important work done in less time and with less stress!
This day long Time Management program is designed to help you understand where all your time is going and why. You will learn how to eliminate interruptions and delegate you tasks to eligible team members, prioritize your high-value tasks and make sure they are done well and on time.
People love work and assignments that challenge their limits. Accomplishing such challenging assignment give people a sense of achievement and a feeling of self-actualizations. This also helps them to learn new things, venture into new areas and grow their career. However, when challenging assignment become too challenging, deadlines or goal become too ambitious, unreasonable pressure is received from supervisors/managers, expectations or stakes are high, or own management is poor, the situation turns into a state of stress.
Stress has a detrimental effect on our performance, it makes us behave inappropriately. Emotional stress that stays around for weeks or months can weaken the immune system and cause high blood pressure, fatigue, depression, anxiety, and even heart disease. In order to cope well at work, we need the skills to learn how to respond well to these difficult situations. The goal is to learn to reduce the amount of stress in the life while at the same time increasing the ability to manage it.
The course will help participants develop and implement effective strategies to prevent and manage stress at work.